By accessing and using our facilities, you agree to comply with the following terms and conditions. These rules are designed to ensure a safe, enjoyable, and respectful environment for all guests. Failure to adhere to these terms may result in fines, expulsion from the premises, or other penalties as deemed appropriate by management.
A 50% down payment is required to confirm all bookings. The remaining balance must be paid in full upon arrival, in accordance with resort policy. Please note that the reservation fee is non-refundable.
You may rebook once without penalty. However, if you rebook or cancel within 7 days of your arrival—or request a second rebooking—a 50% inconvenience fee will be deducted from your down payment.
A 50% down payment is required to confirm all bookings. The remaining balance must be paid in full upon arrival, in accordance with resort policy. Please note that the reservation fee is non-refundable. See our Cancellation Policy for more info.
A reservation is confirmed only upon receipt of the required down payment. This amount secures your booking date and is deductible from the total balance.
Cancellations made 30 days or more before the reserved date: 80% of the down payment may be refunded or credited for future booking.
Cancellations made 15–29 days before: 50% of the down payment may be refunded or credited.
Cancellations made within 14 days of the booking date: Down payment is non-refundable.
“Let your ‘Yes’ be ‘Yes,’ and your ‘No,’ ‘No.’” — Matthew 5:37
We value commitment, but also understand that plans can change. Please inform us as early as possible so we can extend grace where we can.
Rebooking requests made at least 14 days in advance may be accommodated once, subject to availability.
Rebooking within less than 14 days of the reserved date may incur a ₱2,000 rebooking fee. Rebooked dates must be within 6 months of the original booking.
Failure to arrive on the booked date without prior notice will result in forfeiture of the payment.
In the event of typhoons, government restrictions, or other unforeseen circumstances beyond control, bookings may be rebooked without penalty, subject to schedule availability.